Shipping policy

Every Forever Tagged piece is personalized and made to order just for you through our print-on-demand production partners, including Printify. Here's what to expect from the moment you order to the day it arrives.

Production and delivery times

Your piece is made once you place your order, then packed and shipped. For orders within the US, checkout shows an estimated delivery window of about 4–11 business days, depending on the item. Orders to Canada and international destinations take longer, and checkout will show the estimate for your address. Delivery times can run a little longer during the busy November–December season.

Custom canvases: we email you a digital proof before printing, and production begins once you approve it, so a quick reply keeps your order on schedule.

Holiday order-by dates

Holiday cutoffs for Christmas delivery are posted on our website each season, so please check the banner on our homepage before you order. We recommend ordering early, especially for framed canvases.

Shipping costs

Shipping is calculated at checkout based on the items in your cart and where they're going, so you'll always see the exact cost before you pay. Larger pieces, like framed canvases and pet beds, cost more to ship.

Where we ship

We ship throughout the United States and Canada, and many of our pieces also ship to most international destinations. Availability depends on the item, and checkout will let you know if something in your cart can't ship to your address. International orders may be subject to customs duties or taxes, which are the responsibility of the recipient.

Multiple items

Because each piece is made separately, orders with more than one item may arrive in separate packages on different days.

Tracking

You'll receive an email with your tracking number as soon as your order ships. Tracking can take a day or two to start updating.

Address accuracy

Please double-check your shipping address at checkout. If you spot a mistake, email us within 12 hours of ordering, before production begins, and we'll do our best to update it.

Lost, delayed or damaged packages

If your package is delayed or arrives damaged, email us at jonathan@forevertagged.com with your order number (and a photo for damaged items, within 14 days of delivery). We'll help track it down or send a free reprint or refund. See our Refund policy for details.

Questions?

Email jonathan@forevertagged.com and we'll be happy to help.

Forever Tagged, Palmer, Texas